Commercial Warranty

Shipping

Upon fulfillment, shipping will take 2-3 days, unless specified in a Customer’s contract. Once an order has been shipped, UMS will provide Customer with all tracking information.

Refunds and Returns

UMS warrants and gurantees a product manufacturing defect and will replace the defective product free of charge. Any claims of defective product must be made known to Universal Medical Supply within 30 days of the shipping date.

Cancellation

Due to the speed we fulfill request, we are unable to cancel orders for immediate shipment. If your order is backordered or not shipping for two or more business day, please contact us at 1-877-899-7211 and we will do everything we can to accommodate your request.