Commitment to Customer Success

Deploy Successfully

Implementation

  • Expertise of consultants and partners
  • Process to ensure customer success

Training

  • Continuously updated end-user documentation

Support Proactively

Third Party Logistics and Delivery Support

  • 24 x 7 on call support
  • Technical support

Service Monitoring and Notification

  • 24 x 7 Monitoring
  • Customer satisfaction surveys

Socially-Responsible Model

Community

  • Online customer community enhancement
  • Customer driven ideas forum
  • Features enhancements